Frequently Asked Questions

Most of our clients have between 5 and 25 staff, and our services are designed for businesses of that size. We also support larger organisations with a tailored quote.

Yes. We add specialist cyber security alongside your IT provider or in-house team, with clear responsibilities agreed from day one. Nobody needs to be replaced.

Requesting our free security risk review takes about two minutes. We review what attackers can see and send clear, prioritised findings, usually within one business day.

We walk you through the findings in plain English, agree the fixes that matter most and give you a clear quote. There is no obligation to go ahead.

Not necessarily. We review what you already have, keep what works and only recommend changes that reduce real risk or cost.

We are based in Woking, Surrey, and support businesses across the UK, including law firms, recruitment agencies, financial services firms, healthcare providers and other SMEs.

Fortify 360 brings managed IT support and managed cyber security together under one monthly price, including 24/7 detection and response, email and endpoint protection, identity security and security awareness training.

MDR combines advanced monitoring technology with a security team who watch for threats around the clock, investigate alerts and respond for you, so attacks are stopped before they spread.

Yes. Our managed detection and response service monitors your devices, accounts and email 24 hours a day, 7 days a week, and responds to threats as they happen.

A virtual Chief Information Security Officer gives you senior security leadership, strategy and reporting on a flexible part-time basis, without the cost of a full-time hire.

Yes. Our penetration tests simulate real-world attacks on your systems, networks and applications, then give you a clear, prioritised plan to fix what we find.

Yes. Short, regular training and realistic phishing simulations help your team recognise and report threats, with reporting you can share with insurers and clients.

Yes. We provide cloud phone systems, business connectivity and mobile solutions, supported by the same team that looks after your IT and security.

Our managed services are priced per user, per month, so you only pay for the people you protect. Use the pricing calculator on our homepage for an instant estimate, or book a call for a fixed quote.

Managed detection and response is included in our Fortify managed security plans, priced per user per month. Servers are priced separately.

Book a free 15-minute call or request a security risk review. Organisations with more than 25 staff receive a tailored quote based on their requirements.

vCISO services start from £299 per month, tailored to your organisation, risk and compliance requirements.

Yes. The review is free and there is no obligation to buy anything afterwards.

Usually, yes. IT support keeps systems running; MDR is a specialist security service that detects and stops attacks 24/7. We work alongside your IT provider rather than replacing them.

Antivirus mainly blocks known threats. Modern attacks such as ransomware and fileless malware often get past it, which is why we combine endpoint protection with 24/7 detection and response.

We harden your Microsoft 365 settings, enforce multi-factor authentication, add advanced email protection and monitor for suspicious sign-ins and account takeover.

We combine email security, domain protection (DMARC), multi-factor authentication and staff training to block phishing and stop criminals impersonating you or your suppliers.

Our team contains the threat, investigates what happened, removes it and helps you recover. We explain what happened and what to change so it does not happen again.

Yes. Our protection follows your people and devices wherever they work, at home, in the office or on the move.

We support Cyber Essentials, Cyber Essentials Plus, ISO 27001 and GDPR, and help you meet sector expectations from regulators such as the SRA and FCA.

Cyber Essentials covers five technical controls: firewalls, secure configuration, user access control, malware protection and security updates. We prepare you and guide you through certification.

ISO 27001 requires an information security management system: risk assessments, policies, controls and regular reviews. Our vCISO service can plan and lead the process.

Yes. We help you protect personal data with the right technical controls, policies and evidence, and support you with data protection questions.

Yes. We help you answer client and supplier security questionnaires accurately and put any missing controls in place.

Our UK support desk is open Monday to Friday, 08:00 to 18:00. Security monitoring and response run 24/7.

Visit our Client Support page, email support@betechsecure.co.uk or call 01483 668 400.

Yes. Our managed services include ongoing support, monitoring, regular reviews and clear monthly reporting.

Yes. Our support and security specialists are based in the UK.

Through clear monthly reporting on threats blocked, incidents handled, security score improvements and progress against your roadmap.