The Real Costs of a Cyber Attack for a 25-Employee Company in the UK

Think You Can Afford a Cyber Attack? Think Again.

Most UK SMEs underestimate the damage a cyber attack can cause. Many believe it’s an inconvenience, a temporary problem easily solved.

The truth is, a single breach can cost tens of thousands of pounds, even for a business with just 25 employees.

In this post, we break down the true costs of a cyber attack on a UK SME, based on real data, incident case studies, and industry insights.

📊 Breakdown of a Realistic SME Cyber Attack Scenario

Let’s consider a 25-person business in Manchester. Their setup:

  • Microsoft 365 email system
  • No cyber awareness training
  • Antivirus only (no MDR)
  • No Cyber Essentials or ISO 27001 certification

Here’s how the costs break down after a ransomware attack:

Cyber Attack, Cyber Security

🔒 1. Operational Downtime (£10,000+)

  • 3 days of full system lockout
  • 20 staff unable to work properly
  • Productivity hit and missed client deadlines

At an average billing rate of £250/day per staff member, that’s over £10,000 in lost time.

🧑‍💻 2. Incident Response & Forensics (£5,000–£15,000)

  • Hiring emergency IT experts
  • Analysing how the breach happened
  • Restoring systems and checking backups

Typical rates are £150–£300/hr, and response takes days.

📢 3. Notification & Communication (£2,000+)

  • Notifying customers and partners
  • Legal fees to draft GDPR-compliant communications
  • PR efforts to protect your reputation

⚖️ 4. Potential GDPR Fines (Varies)

If personal data was involved, the ICO may fine up to £17.5 million or 4% of annual turnover.

Even if a fine is avoided, regulatory scrutiny can result in mandatory audits and increased insurance premiums.

🤝 5. Lost Clients or Contracts (£5,000–£20,000+)

Trust is hard to regain. After a data breach, many clients take their business elsewhere.

  • Lost contracts
  • Cancelled renewals
  • Negative online reviews

Even losing one long-term client could mean £10,000 in lost revenue.

💸 Total Estimated Cost: £30,000–£50,000+

And this is for a single incident.

If the business had had basic protections in place—like MDR and awareness training—many of these costs could’ve been avoided entirely.

🤔 Why Are SMEs So Vulnerable?

  • Limited in-house IT staff
  • No dedicated security budget
  • Reliance on basic antivirus or off-the-shelf tools

Yet attackers are increasingly automating attacks that scan for small business weaknesses—especially open remote desktop ports, unpatched software, or untrained staff.

🛡️ How to Prevent This Outcome

The good news is, robust protection is affordable.

Step 1: 24/7 Managed Detection & Response (MDR)

  • Detects and neutralises threats in real time
  • Stops ransomware, phishing, and brute force attacks
  • From £5/user/month

Step 2: Cyber Security Awareness Training

  • Trains staff to identify phishing and unsafe behaviour
  • Includes unlimited simulations
  • £5/user/month

Step 3: Regular Vulnerability Assessments

  • Finds gaps before hackers do
  • Helps with compliance

🎁 Free Cyber Risk Review

We offer free cyber security posture reviews tailored for SMEs. We’ll evaluate your current risk level and recommend cost-effective solutions.

👉 Claim Your Free Risk Review

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